Sunday, April 28, 2019

Camp Manager/Relief Camp Manager – Lodge & Camp In Serengeti, Tarangire, Manyara & Ngorongoro at EXPERT CONSULTANCY


Job Summary
Expert Consultancy is looking for a Camp Manager/Relief Camp Manager based in Arusha. The position requires the individual to work as a Camp Manager for 4 weeks and as a Relief Camp Manager for 2 weeks of every 6-week cycle.

  • Prepare welcome and departure notes for guests.
  • Check guests in during the day and manage dietaries, children and any other special requests.
  • Implement and follow the BOPs.
  • Host guests during the day - meet them back from drive and assist with any requests they have.
  • Ensure that all products that come into contact with the guest are consistently of the correct standard.
  • Check set ups for breakfast, lunch and dinner.
  • Make sure the main area is always tidy and styled to the BOPs.
  • Host guests at meal times and check smooth running of service from the kitchen and waiters.
  • Work closely with waiters and HODs to maintain a high service standard.
  • Assist in any other departments as and when required.
  • Host children’s activities at the lodge.
  • Must enjoy working with children and be creative when planning fun children’s activities.
  • Provide superior service and quality to guests.

Skills Required:

  • Communication skills - with guests and fellow staff members.
  • Standard of your work must exceed the standard of the lodge.
  • Good organisational ability.
  • Lateral thinking ability.
  • Initiative.
  • Must adhere to World Class Hospitality and Service Standards.
  • Professional, courteous and hospitable to guests.
  • Must be able to cope under pressure to meet guest’s needs.
  • Must be able to lead people and correct things when needed.
  • Honest, have good integrity, proactive and driven person who has career ambitions.

Knowledge Required:

  • Hospitality
  • Environment
  • The surrounding communities
  • The country
  • Company knowledge
  • Valid unendorsed Tanzania driver’s license essential.

Previous Work Experience Required:

  1. Experience in the service industry especially in dealing with guests and staff.
  2. Previous camp manger/safari host experience an advantage.
  3. Previous experience in working with kids an advantage.

Other:

  • This is a permanent live-in position, based at the Lodge.
  • Transport to/from leave cycles is the successful candidate’s own responsibility.


Please Note:

The successful candidate will be based in the given national parks or Conservation area.

Please note ONLY shortlisted candidates shall be contacted.

Closing Date: 10th May, 2019




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