Msesetz :Jumia Management Information Systems
According to the U.S. Department of the Treasury, A management information system (MIS) is a system or process that provides the information necessary to manage an organization effectively.
Jumia Group is a company which operates a range of online marketplaces. The company was founded by Jeremy Hodara and Sacha Poignonnec in 2013. Its headquarters are currently in the Yaba area of Lagos, Nigeria. The company initially started out as the Rocket Internet Company. However, the rapid growth of the company allowed it to secure strategic investors, including CDC, Goldman Sachs, Orange, MTN and the Millicom group. On June 23, 2016, Africa Internet Group (AIG),
SERVICES OFFERED BY JUMIA
The following below are services provided by Jumia
VENDOR SERVICES. Receiving vendor drop-off packages and collection of packages at vendor location.
WAREHOUSING. Consignment storage and order processing from dedicated warehouse.
PACKING. Order processing for e-commerce vendors.
DELIVERY. Delivery to the buyer’s home, office or our network of pickup stations.
RETURN HANDLING.Collection and processing of returned items.
PAYMENT HANDLING.Cash on delivery, credit card and other methods of payment.
FOOD DELIVERY.In cooperation with Jumia Food.
TRACK PACKAGE. Track and have visibility over your package journey.
Global Store. Men's Fashion Clothing Shirts jackets & Coats Hoodies & Sweatshirts Shorts Jeans, Top Phone Brands (Samsung, Apple, Nokia, Tecno, Infinix, Gionee, Itel, Bontel, Huawei, Fero, Leagoo, Blackberry), Computing, Electronics, Fashion, Health & Beauty, Baby Products and Automobile
MANAGEMENT INFORMATION SYSTEMS USED IN JUMIA
Executive Information System (EIS):Senior management use an EIS to make decisions that affect the entire organization. Executives need high-level data with the ability to drill down as necessary.
Marketing Information System (MkIS): Jumia Marketing teams use MkIS to report on the effectiveness of past and current campaigns and use the lessons learned to plan future campaigns.
Business Intelligence System (BIS): Jumia Operations use a BIS to make business decisions based on the collection, integration, and analysis of the collected data and information. This system is similar to EIS, but both lower level managers and executives use it.
Sales Force Automation System (SFA): A specialized component of a CRM system that automates many tasks that a sales team performs. It can include contact management, lead tracking and generation, and order management in Jumia.
Human Resource Management System (HRMS): This system tracks employee performance records and payroll data.
Transaction Processing System (TPS): An MIS that completes a sale and manages related details. On a basic level, a TPS could be a point of sale (POS) system, or a system that allows a traveller to search for a hotel and include room options, such as price range, the type and number of beds, or a swimming pool, and then select and book it.